I just bought a new replacement bulb but it doesn't work
It's probably not the bulb!
There are many reasons why your bulb might not be working after a bulb change. Lets go through some of the issues that might be effecting your new bulb
I see a water leak out of my UV Unit
Lets Figure this out
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the Light isn't turning on at all
The bulb may need replacing but lets make sure!
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my water is still just as green as before!
We understand green water can be frustrating, lets figure it out
Often times if the bulb and unit seem to be in good working issue, the issue could've been made at the point of purchase. Not sizing your UV correctly will not help alleviate green water and can leave you frustrated.
A replacement part might do the trick!
Look through our originally manufactured spare parts to get the originally designed parts for your UV system
Lets get a warranty form filled out
Many matala products come with a limited warranty. Lets see if your product is covered under warranty
